To our customers we promise:

  • To uphold the highest standards in professional diagnosis, service, and repair by employing the best professional personnel and using state-of-the-industry equipment and quality parts.
  • To offer valid written estimates, keeping the customer aware of changes in the repair process.
  • To conform to all applicable state and local laws.
  • To maintain a sense of personal obligation to our customers.
  • To maintain methods to resolve customer complaints.

To our employees we promise:

  • To encourage ongoing training.
  • To be personally committed to a quality repair environment.
  • To manage our businesses in a professional, informed manner.

To our industry we promise:

  • To uphold the highest standards of our industry.
  • To attempt to correct abuses within our automotive community.
  • To be aware and proactive in response to changing technology and legislation.
  • To uphold the integrity of all members of the Automotive Service Professionals.

 


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